2 GB or greater (Windows 10 64-bit / Windows 8.1 64-bit / Windows 7 64-bit) It is installed together with EOS Utility. NET Framework 4.5 or later is required.* PC with one of the above OS preinstalled and a USB port as a standard feature (Upgraded machines not supported) Windows 7 (All 32-bit/64-bit systems except for Starter Edition) CameraWindow starts and images can now be imported.To use this software, your computer has to meet the following system requirements.Select Downloads Images From Canon Camera. Select Tap to choose what happens with this device to import your images. If the Tap to choose what happens with this device screen appears, in the upper-right corner of the desktop, the screen may turn off. If the camera is recognized, the screen below should display.
Select the Scan for hardware changes icon. The information about your camera will be deleted from the Device Manager. Select the name of your camera (1), then select the uninstall icon (2). Next, delete the information from the device. Select Portable Devices on the Device Manager screen. Select Device Manager in the upper-left corner of the screen. Select and right-click This PC (1), and then select Properties (2). Select File Explorer, from the taskbar, in the lower-left corner of the screen. If your computer has multiple USB terminals, connect the USB cable to a different one. This may allow the camera to be recognized by the computer.Īfter you delete a previously connected camera's information from Device Manager, the camera that you reconnect to the computer, with a USB cable, should detect correctly.Ĭonnect your computer and camera connected with the USB cable. In this case, use a memory card reader to import the images. Image import problems may occur if there are too many images (more than 1,000) on the memory card. Versions of the CameraWindow for various cameras and operating systems can be downloaded from the Canon homepage. If the camera or computer is different from the model used initially, please download the supported version of CameraWindow. The supported software version may differ based on the camera you use and the operating system installed on the computer. If the camera isn't recognized by the CameraWindow software, please check if the cases below resolve the problem. The cable types that you can use depend on the device model. USB cable (IFC-600PCU) for the Micro-B camera terminal USB cable (IFC-400PCU) for the Mini-B camera terminal With compact digital cameras, you can use the two types of USB cables below. Some cameras don't come with a USB cable and is sold separately. Use a USB cable to connect the camera and the computer.
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